Your myUTSA ID (abc123) is your primary student ID at UTSA. You’ll need it to log into almost everything including myUTSA Account, the Air Rowdy wireless network, on-campus computers, Blackboard Learn and more.

Activating your myUTSA ID

After applying to UTSA, you should receive an email from with a link and instructions to activate your myUTSA ID account. Once activated, you will use your myUTSA ID and passphrase to log into just about everything here, including your student portal called myUTSA Account.

I didn’t get an activation email

If you didn’t receive your activation email or need help, contact UTSA One Stop at 210-458-8000. They will be able to resend you an activation email, after confirming your identity.

I forgot my password

If you need to reset your password/passphrase, visit the UTSA Passphrase Portal.

I activated myUTSA ID, but I can’t access myUTSA Account

If you’re unable to access myUTSA Account, click the Forgot/Reset Passphrase link on the myUTSA Account page to reset your login information. If you can’t reset the passphrase (because you didn’t set up contact/reset information), contact UTSA One Stop at 210-458-8000 for the link to be re-sent.

UTSA Email Address

Once you’ve activated your myUTSA ID, you will also be issued a UTSA email address ending in, powered by Microsoft Office 365.

UTSA will use this email to communicate with all students. For new students, this can start as early as once you sign up for Orientation or register for classes at UTSA.

Call & Chat

Call Us

(210) 458-8000

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Chat availability may be limited during peak times.

Book An Appointment


Email & Docs

Email US


Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.



Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!