The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Whether it’s in-person, online or over the phone, our One Stop counselors are here to help and can be reached in whatever way is most convenient for you.
John Peace Library (JPL)
First Floor, Room 1.01.04
Frio Street building
Second Floor, Room 2.400
Over the Phone
You will be presented with a menu when you dial in to One Stop.
- Undergraduate Admissions – press 1
- Financial Aid – press 2
- Registration & Records – press 3
- myUTSA ID Passphrase Resets – press 3
- Fiscal Services & Billing – press 4
- Graduate Admission – press 5
Questions and some documents can be submitted to firstname.lastname@example.org by email. Generally, you’ll receive a response within 1-3 business days, but during peak season, please allow 3-7 email@example.com
Do you have a more complex issue that One Stop can help with? If so, make an appointment with a counselor. You’ll meet in a more private setting for 20 minutes when you create an appointment.Schedule an Appointment