The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Whether it’s in-person, online or over the phone, our One Stop counselors are here to help and can be reached in whatever way is most convenient for you.
Hours of Operation
Monday-Friday: 8:30am – 4:00pm
One UTSA Circle
San Antonio, TX 78249
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207
Call us and choose 1 for a One Stop Counselor or 2 for a Fiscal Services Representative for billing. If you select One Stop, choose from one of the following menu options:
- Account Claim/myUTSA ID Passphrase Resets – option 1
- Undergraduate Admissions – option 2
- Financial Aid – option 3
- Registration & Records – option 4
Call Back Feature: Please note students who opt to use the call back feature may be called from another phone number.210-458-8000 1-800-669-0919 toll free
Through live chat we can answer both general and account-specific questions. Note: If you have account-specific questions, we will need to confirm your identity first before we can give you specifics.How to Chat with Us
Questions and some documents can be submitted to firstname.lastname@example.org by email. Generally, you’ll receive a response within 3-5 business days, but during peak season, please allow 8 business email@example.com