Updated as of August 22 at 4:00pm CT: Related to recent news, here are the latest updates for students:

Student Passphrase Reset:

  • Students can reset passphrase anytime now.
  • Get help by calling Tech Café at 210-458-5555. Tech Café support hours have been extended to provide additional assistance.
  • Get help in-person at the following locations/times:
    • Saturday (Aug 22)
      • 9am – 7pm: Student Union Denman Ballroom (SU 2.01.28)
      • 9am – 7pm: John Peace Library Silent Computing Lab (JPL 2.01.30)
      • 7pm – 10pm: Late Night at the Rec (Campus Recreation)
    • Sunday (Aug 23)
      • 7am – 7pm: Student Union Denman Ballroom (SU 2.01.28)
      • 10am – 7pm: John Peace Library Silent Computing Lab (JPL 2.01.30)
    • Monday & Tuesday (Aug 24-25)
      • 7am – 7pm: Student Union Denman Ballroom (SU 2.01.28)

Other Updates:

  • One Stop phone lines are now available.
  • The first day of class is delayed to Monday, August 24.
  • The original August 19 payment deadline has been extended to Monday, August 24 at 5pm CT, for both 16-week and first 8-week terms.
  • The first 8-week term last day to add a class deadline has been extended from Thursday, August 20 to Friday, August 21.
  • Financial aid refunds will resume as the necessary technology systems come back online.

We will continue to update our website with new information.

Document Uploader

We encourage you to submit your Admissions, Financial Aid, Registration and Records forms, and supplemental documentation through the Document Uploader. It’s a quick and secure way to send us your documents.

Document Uploader Instructions

  1. You go to https://uploader.it.utsa.edu/Account/Login and log in with your myUTSA ID and Passphrase.
    Document Uploader
  2. Once logged in, we recommend reading through the important text which indicates which type of files are accepted along with helpful tips. Once you are ready to start uploading, click “Upload a new document.” 
    Document Uploader Instructions
  3.  Next, you will select from the appropriate options for each drop-down menu based on the type of documentation you are submitting. You will find specific instructions on what to select on most of the forms under the “How to Submit” in the gray box. Then you will attach your file and click on “upload.”
    uploading document

Frequently Asked Questions

Need help uploading your documents? We got you covered! Below are some Frequently Asked Questions (FAQs) to assist you.

It’s not recommended to upload all your documents in one file, as it will cause a delay in processing. Instead, please create and upload one file for each required document.

No, this service does not replace our existing method of submitting documents. Students can submit in person at the One Stop Enrollment Center or by mail.

In Person:

Main Campus: John Peace Library (JPL) 1.01.04
Downtown Campus: Frio Street Building (FS) 2.400
Note: Drop boxes are available at both campuses.

Mail:

Admissions:

UT San Antonio
Office of Admissions
One UTSA Circle
San Antonio, TX 78249

Financial Aid and Scholarships:

UT San Antonio
Financial Aid and Scholarships
One UTSA Circle
San Antonio, TX 78249

Registration and Records:

UT San Antonio
Registrar
One UTSA Circle
San Antonio, TX 78249

At this time, we cannot accept files larger than 10MB. Files exceeding this limit will need to be segemented into smaller files in order to be uploaded or you can use another method for submission (in person or mail).

All submitted documents will be initially reviewed before being forwarded to a processor. Any documents not required will be deleted.

Most documents can be submitted through the Document Uploader. Admissions and Registration & Records will indicate on the forms page if it’s accepted via the uploader or another formate. Financial Aid forms will indicate if it’s accepted via the uploader on the instructions on individual forms.

You can log in and upload your documents on the Document Uploader website with your myUTSA ID and passphrase.

You will receive a confirmation email immediately after documents are submitted through the uploader. It can then take up to three business days for your documents to show up as received on your myUTSA Account. If your myUTSA Account has not been updated and it’s been longer than 5 business days, please contact the One Stop Enrollment Center at 210-458-8000 or [email protected].

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email [email protected]

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!