On Friday, October 18, One Stop will open at 10:30 am due to a staff meeting.

Document Uploader

We encourage you to submit your Admissions, Financial Aid, and Registration and Records forms and supplemental documentation through the Document Uploader. It’s a quick and secure way to send us your documents.

Document Uploader Instructions

  1. You go to https://uploader.it.utsa.edu/Account/Login and log in with your myUTSA ID and Passphrase.
  2. Once logged in, we recommend reading through the important text which indicates which type of files are accepted along with helpful tips. Once you are ready to start uploading, click “Upload a new document.” 
  3.  Next, you will select from the appropriate options for each drop-down menu based on the type of documentation you are submitting. You will find specific instructions on what to select on most of the forms under the “How to Submit” in the gray box. Then you will attach your file and click on “upload.”
    uploading document

Frequently Asked Questions

Need help uploading your documents? We got you covered! Below are some Frequently Asked Questions (FAQs) to assist you.

It’s not recommended to upload all your documents in one file as it will cause a delay in processing. Instead, please create and upload one file for each required document.

No, this service does not replace our existing method of submitting documents. Students can submit in person at the One Stop Enrollment Center or by mail.

In Person:

Main Campus: John Peace Library (JPL) 1.01.04
Downtown Campus: Frio Street Building (FS) 2.400
Note: Drop boxes are available at both campuses.

Mail:

Admissions:

UTSA Office of Undergraduate Admissions
One UTSA Circle
San Antonio, TX 78249

Financial Aid and Scholarships:

UTSA Financial Aid and Scholarships
One UTSA Circle
San Antonio, TX 78249

Registration and Records:

UTSA Registrar
One UTSA Circle
San Antonio, TX 78249

At this time, we cannot accept files larger than 10MB. Files exceeding this limit will need to be segemented into smaller files in order to be uploaded or you can use another method for submission (in person or mail).

All submitted documents will be initially reviewed before being forwarded to a processor. Any documents not required will be deleted.

Most documents can be submitted through the Document Uploader. Admissions and Registration & Records will indicate on the forms page if it’s accepted via the uploader or another formate. Financial Aid forms will indicate if it’s accepted via the uploader on the instructions on individual forms.

You can log in and upload your documents on the Document Uploader website with your myUTSA ID and passphrase.

You will receive a confirmation email immediately after documents are submitted through the uploader. It can then take up to three business days for your documents to show up as received on your myUTSA Account. If your myUTSA Account has not been updated and it’s been longer than 5 business days, please contact the One Stop Enrollment Center at 210-458-8000 or onestop@utsa.edu.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!