Our mission at One stop is to serve UTSA Students, Faculty, Staff, and the greater community by being a centralized hub that provides excellent customer service through a friendly, concierge experience in Undergraduate Admissions, Financial Aid & Scholarships, and Registration & Records.


One Stop Vison

We will be a nationally recognized center that serves as a model for other institutions for our innovative approach in providing excellent customer service by using technology, available resources, and training.

One Stop Promise

We aim to empower all guests with the latest up-to-date information and will cheerfully serve them wherever they are on their UTSA journey.

One Stop Pillars

  • Guest Experience
  • Building Trust
  • Team Connection
  • Communicate
  • Adaptability
  • Inclusion

One Stop Core Values

Responsibility – One Stop counselors will be accountable for each student interaction by taking ownership and committing to follow through with the information provided.

Education – One Stop Counselors are provided with continuous learning opportunities that improve their knowledge base and treat each student interaction as a learning opportunity

Empathy – One Stop Counselors will treat others with respect and care by listening, being proactive, and providing an inclusive environment that gives customers our undivided attention.

Collaboration – One Stop Counselors will work together and in connection with home offices to build relationships that promote teamwork.

One Stop Leadership

Anthony Surratt
 
Anthony Surratt II, M.S.
Senior Director
Kim Canady
 
Kim Canaday, M.S
Senior Associate Director
Luis Ramos
 
Luis Ramos, M.B.A.
Assistant Director
Kari Doring
 
Kari Doring, M.Ed.
Assistant Director

One Stop Senior Counselors

Estefania Fuentes- Gonzalez
 
Estefania Fuentes- Gonzalez
SR One Stop Counselor
Guillermo Mora
 
Guillermo Mora
SR One Stop Counselor
Nancy Ling
 
Nancy Ling
SR One Stop Counselor
Trey Kelley
 
Trey Kelley, M.Ed.
SR One Stop Counselor

One Stop Counselors

Alice Price
 
Alice Price
One Stop Counselor II
Aurora Arellano
 
Aurora Arellano
One Stop Counselor II
Evelyn Hunt
 
Evelyn Hunt
One Stop Counselor II
Juan Avila
 
Juan Avila
One Stop Counselor II
Abram Villescaz
 
Abram Villescaz
One Stop Counselor I
Haleigh Grove
 
Haleigh Grove
One Stop Counselor I
Cristian Nuno
 
Cristian Nuno
One Stop Counselor I
Dillon Bishop
 
Dillon Bishop, M.Ed.
One Stop Counselor I
Jennifer Lopez
 
Jennifer Lopez
One Stop Counselor I
Kassandra Gomez
 
Kassandra Gomez
One Stop Counselor I
Ryan Mason
 
Ryan Mason
One Stop Counselor I
William Smith
 
William Smith
One Stop Counselor I

Enrollment Services Associates

Jose Escobedo
 
Jose Escobedo
Enrollment Services Associate
Kaleigh Shuler
 
Kaleigh Shuler
Enrollment Services Associate
Celina Trevino
 
Celina Trevino
Enrollment Services Associate
Kamron Ellis
 
Kamron Ellis
Enrollment Services Associate

One Stop Student Associates

Amber Crile
 
Amber Crile
Student Associate
Angel Silva
 
Angel Silva
Student Associate
Britney Ortiz
 
Britney Ortiz
Student Associate
Judith Aguilar
 
Judith Aguilar
Student Associate
Jessalyn Ledesma
 
Jessalyn Ledesma
Student Associate
Nayelli Lopez
 
Nayelli Lopez
Student Associate
Niyah Floyd
 
Niyah Floyd
Student Associate
Robyn Lindley
 
Robyn Lindley
Student Associate
Terrance Franklin
 
Terrance Franklin
Student Associate
Victoria Martinez
 
Victoria Martinez
Student Associate
Zion Watt
 
Zion Watt
Student Associate

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Chat availability may be limited during peak times.

Book An Appointment

Appointments

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Social

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!