Updated as of August 19 at 2:10pm CT: Teams across the university are working diligently to restore technology systems due to the recent technology disruption. Here are the latest updates for students:

  • One Stop phone lines are now available.
  • The first day of class is delayed to Monday, August 24.
  • The original August 19 payment deadline has been extended to Monday, August 24 at 5pm CT, for both 16-week and first 8-week terms.
  • The first 8-week term last day to add a class deadline has been extended from Thursday, August 20 to Friday, August 21.
  • Financial aid refunds will resume as the necessary technology systems come back online.
  • Students, please do not reset your passphrase yet. More instructions will come from the university soon regarding this.

We will continue to update our website with new information.

Forms


Whether they’re for financial aid or for the Registrar, forms come in all shapes and sizes at UT San Antonio. Here are the guidelines for UT San Antonio forms, along with all the ways you can submit them to One Stop.

Guidelines for Submitting Forms & Paperwork

  1. Forms that are interactive should be filled out
    online and printed prior to submission.

  2. Unless otherwise indicated on the form itself, submit the completed form through our online Document Uploader.

  3. All forms (and supplemental documentation) must have the student’s name and myUTSA ID (abc123 format) on the top of each page.

  4. You may review what forms are necessary to complete your financial aid file on your myUTSA Account account.

Guidelines for Submitting Citizenship Documents

If you need to submit citizenship documents (e.g. passport, birth certificate, certificate of birth abroad, permanent residency card, certificate of naturalization, etc) please realize the originals must be brought in person and we will make necessary copies and return the original to you. Any copies of citizenship documents submitted by fax, mail or drop box will not be processed.

Important Note about Forms

Forms that are interactive should be filled out online, printed, and physically signed prior to submission.

Do not sign forms electronically. Any forms submitted without the proper signatures will not be processed and will need to be resubmitted.

NO DOCUMENTS will be accepted via email.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email [email protected]

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!