Latest campus and coronavirus information Roadrunner Roadmap

Whether they’re for financial aid or for the Registrar, forms come in all shapes and sizes at UTSA. Here are the guidelines for UTSA forms, along with all the ways you can submit them to One Stop.

Guidelines for Submitting Forms & Paperwork

  1. Forms that are interactive should be filled out
    online and printed prior to submission.

  2. Unless otherwise indicated on the form itself, forms may be submitted in person, via drop box, fax or US Mail. Many documents can also be submitted online with our Document Uploader.

  3. All forms (and supplemental documentation) must have the student’s name and myUTSA ID (abc123 format) on the top of each page.

  4. You may review what forms are necessary to complete your financial aid file on your ASAP account.

Guidelines for Submitting Citizenship Documents

If you need to submit citizenship documents (e.g. passport, birth certificate, certificate of birth abroad, permanent residency card, certificate of naturalization, etc) please realize the originals must be brought in person and we will make necessary copies and return the original to you. Any copies of citizenship documents submitted by fax, mail or drop box will not be processed.

Important Note about Forms

Forms that are interactive should be filled out online, printed, and physically signed prior to submission.

Do not sign forms electronically. Any forms submitted without the proper signatures will not be processed and will need to be resubmitted.

NO DOCUMENTS will be accepted via email.

Submission Information

You can submit your forms in person at a designated drop box and by mail or fax. Please be sure to follow our guidelines noted above to ensure proper processing.

One Stop Enrollment Center
Main Campus: John Peace Library 1.01.04
Downtown Campus: Frio Street Building 2.400

Drop boxes are available at both the Main and Downtown Campus.

University of Texas at San Antonio
Financial Aid and Scholarships
One UTSA Circle
San Antonio, Texas 78249

210-458-4638 (currently not available) 


Main Campus

Mon, Tues, Thurs, Fri


Downtown Campus

8:30am-12pm & 1pm-5pm
Closed from 12-1pm


Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us


Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!