One Stop Enrollment

One Stop Enrollment

Updated as of August 24 at 2:40pm CT: Related to recent news, here are the latest updates for students:

One Stop Updates:

  • One Stop has reached capacity for in-person service today (Aug 24); in-person service will resume tomorrow at 8:00 a.m.
  • One Stop phone lines are available, but when call volumes are high, the queue may temporarily pause as we assist students already waiting.
  • The first day of class is delayed to Monday, August 24.
  • The original August 19 payment deadline has been extended to Monday, August 24 at 5pm CT (16-week and first 8-week terms).
  • The first 8-week term last day to add a class deadline was extended from Thursday, August 20 to Friday, August 21.
  • Financial aid refunds will resume as the necessary technology systems come back online.

Student Passphrase Reset:

  • Students can reset passphrase anytime now.
  • Get help by calling Tech Café at 210-458-5555. Tech Café support hours have been extended to provide additional assistance.
  • Get help in-person at the following locations/times:
    • Monday & Tuesday (Aug 24-25)
      • 7am – 7pm: Student Union Denman Ballroom (SU 2.01.28)

We will continue to update our website with new information.

Registration & Records

Unofficial Transcripts

An unofficial transcript is a record of a student’s coursework completed at UT San Antonio which includes transfer coursework that was from other institutions awarded to the student. Unofficial transcripts may be used for scholarship applications or for transfer admission evaluations. UT San Antonio alumni and current students can use an unofficial transcript if applying to the Graduate School at UT San Antonio. Your unofficial transcript may be accessed through your myUTSA Account.

How to view your unofficial transcript:

  1. Log into your myUTSA Account
  2. Click on the “Student Services” tab at the top
  3. Select the “Menu: Records” link from the menu
  4. Click on the “View Unofficial Transcript” link to view your transcript

Note: Students who have an outstanding financial obligation to UT San Antonio will not be able to access their unofficial transcript until their hold has been released.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email [email protected]

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Social

UTSA One Stop Facebook account UTSA One Stop Instagram account UTSA One Stop X account UTSA One Stop Youtube channel

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!