One Stop QLESS

Save your spot without waiting in line!  Instead of standing in line at our office, you now can reserve your spot remotely.

While we are holding your spot in line, you can grab a bite, find a comfortable place to study or hang out in the Sombrilla. Once you’re near the front of the line, we’ll send you a text (you must opt-in to be notified via text) to make your way back to One Stop.

Main Campus QLESS Downtown QLESS

How does it work?

We’re using an app called QLESS to power our virtual waiting line.

How do you get in line? You have many options!

  1. Text* to 210-941-2236
    • Main Campus: Text “Rowdy”
    • Downtown Campus: Text “Rowdy DT”
  2. Download the QLess App on your smartphone. (Apple / Google) Once downloaded, search UTSA One Stop Main or UTSA One Stop Downtown.
  3. Access QLess Online

*Standard text messaging rates apply. Be sure you are in an area with cell phone service to receive text message updates.

Learn how to save your spot in line!


Learn how to use the QLess App to Join the Line

Call & Chat

Call Us

(210) 458-8000

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!


Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US


Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.



Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!