UTSA Email – How We Contact You
The official means of student communications at UTSA is through email.
Each student is issued a UTSA email address ending in @my.utsa.edu. UTSA will use this email address to communicate with all enrolled students, including important information such as financial aid, registration, payment deadlines, bills, grades and more. Students can see what their UTSA email address is (formatted firstname.lastname@example.org) by logging into their ASAP account and clicking on the main menu page.
For new students, UTSA can start to send communications to the UTSA email address as early as once you sign up for Orientation or register for classes at UTSA. Once students are fully enrolled, UTSA will exclusively send all email communications to the student’s UTSA email address.
Students must check their UTSA email accounts regularly (daily is suggested), and not having seen an important UTSA email message from a faculty member other University administrator or administrative office is not accepted as an excuse for failure to take important action.
Can I forward my UTSA email address to a private email?
Students who forward or redirect email from their official @my.utsa.edu address to a private email (i.e. @gmail.com, @yahoo.com, etc.) do so at their own risk and the university is not responsible for the privacy and security practices handled by outside email vendors. Additionally, UTSA offices, staff or faculty will not be able to respond with detailed or sensitive information about the student to any non-utsa email address.