One Stop will be closed for a staff meeting on Friday, July 19, from 8:00 AM – 10:30 AM.

Updating Personal Information

Personal Information Application Upgrade

The personal information tab on your myUTSA Account has undergone an upgrade for certain items and we are working on updating this page accordingly. In the meantime, please use the PDF Guide: Updating Personal Information for instructions on how to navigate and update your personal information.

It’s important to keep your personal information updated on your myUTSA Account so we have the most current information on file when we communicate with you! Find out what types of personal information you can update and the steps to make those changes.

Where do you find your personal information?

Log into your myUTSA Account and click on the “Personal Information” tab on the far left.

Personal Information Tab

What personal information can you update?

There are several items you can update on your myUTSA Account. We detail how you can make updates to each item below.

Personal Information Tab on myUTSA Account

You can view the different address and corresponding phone numbers when you click on the “View Addresses and Phones” link. We recommend always having updated “Mailing, Local or On-Campus” and “Permanent” addresses on file.
Addresses & Phone Numbers

If you need to update your address, click on “Update Addresses and Phones” towards the bottom of the page and you will see the following box, where you will select the type of address you want to insert from the drop down list and click “Submit.”

Insert Address or Phone

Next you will fill out the applicable fields. Be sure to read the instructions before submitting.

Updating Addresses or Phone Numbers

You can view your cell phone number on record when you click on the “View/Update Cell Phone” link.

Note: UTSA may utilize the cell phone number to send text messages to students.

View Cell Phone

If a cell phone is not listed, you can add one and click “Submit.”

No Cell Phone Recorded

If you need to update your cell phone, input your number in the gray box and click “Submit.”

Update Cell Phone

Students are issued a UTSA email address, which is powered by Microsoft Office 365. Students can access their UTSA email by visiting portal.office.com and log in with your UTSA email address and current myUTSA passphrase. Please note to access your UTSA email inbox will require two-factor authentication.

To see what your UTSA email address is, log into myUTSA Account and you’ll see your UTSA email address on the main menu.

You can view and update your emergency contact(s) listed by clicking on “View Emergency Contacts” under the Personal Information tab. If you would like to update your contact, click on “Update Emergency Contacts” towards the bottom.

View Emergency Contact

A “New Contact” link will populate and you will click on it.

New Contact

Next you will fill out your emergency contact’s information and “submit.”

Contact Info

You can view and update where UTSA alerts should be sent during an emergency. You have three options:

  1. Emergency Text Message
  2. Emergency Voice Message (via phone)
  3. Do Not Wish to Receive Emergency Messages

UTSA Alert

You can update your account to use a first or middle name other than your legal name to identify yourself by clicking on the “Enter your preferred first name” on the Personal Information tab. You will submit your preferred name and click “submit.” If your preferred name is the same as your legal name, you do not need to update this field.

Please note: Your preferred name will not appear on your official transcript or your diploma.

Updating Preferred Name

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!