Latest campus and coronavirus information Roadrunner Roadmap

Student Email – How We Contact You

Students are now given the option of selecting their preferred email address which will become their designated email address for all official communication with UTSA regarding Financial Aid, Registrar, Fiscal Services and other campus departments, such as academic colleges and academic departments.

When logging in to ASAP, students may designate their “myUTSA” email account or another personal email account as their official method of communication.

Your myUTSA email address, along with your myUTSA email username and initial password, can be found on the ASAP welcome page just after you log in.

If you are locked out or have forgotten your password for myUTSA, you can contact One Stop Enrollment Center at 210-458-8000 to have it reset.


Main Campus

Mon, Tues, Thurs, Fri


Downtown Campus

8:30am-12pm & 1pm-5pm
Closed from 12-1pm


Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us


Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!