UTSA Email – How We Contact You
The official means of student communication at UT San Antonio is through email. Each student is issued a UT San Antonio email address ending in @my.utsa.edu.
UT San Antonio will use your @my.utsa.edu email address to communicate with all enrolled students, including important information such as financial aid, registration, payment deadlines, bills, grades and more. Students can see what their UT San Antonio email address is (formatted [email protected]) by logging into their myUTSA Account, clicking on the circle icon with their initial on the top right of the page and selecting View Profile.
For new students, UT San Antonio can start to send communications to the UT San Antonio email address as early as once you sign up for Orientation or register for classes at UT San Antonio. Once students are fully enrolled, UT San Antonio will exclusively send all email communications to the student’s UT San Antonio email address.
Students must check their UT San Antonio email accounts regularly (daily is suggested), and not having seen an important UT San Antonio email message from a faculty member other University administrator or administrative office is not accepted as an excuse for failure to take an important action.
How do I log into my email inbox?
To sign in to your @my.utsa.edu inbox on the web:
- Go to outlook.office.com/mail
- Enter your UT San Antonio email address (your email address can be found by logging into your myUTSA Account, clicking on the circle icon with your initial on the top right of the page and selecting View Profile)
- You will then be re-routed to a login screen where you’ll enter your email address again with your myUTSA passphrase
- Verify your identity through Duo Two-Factor Authentication
You can also access your inbox by going to portal.office.com, which will allow you to easily access other Microsoft applications like Word, Excel, and Powerpoint; as well as, One Drive where you can save documents. Click here for more information about Microsoft Outlook and Microsoft Portal.
Can I forward my UT San Antonio email address to a private email?
Students who forward or redirect email from their official @my.utsa.edu address to a private email (i.e. @gmail.com, @yahoo.com, etc.) do so at their own risk and the university is not responsible for the privacy and security practices handled by outside email vendors. Additionally, UT San Antonio offices, staff or faculty will not be able to respond with detailed or sensitive information about the student to any non-utsa email address.
What happened to the preferred email option?
As of October 4, 2021, UT San Antonio discontinued the preferred email address option and all email communications will be sent to the UT San Antonio-issued @my.utsa.edu email address that is assigned to the student. Learn more about the e-mail policy change and the student email migration project.