One Stop is closed for winter break starting at 2 p.m. CT on Friday, December 19, through Friday, January 2. We will reopen with regular business hours on Monday, January 5.

myUTSA ID

Your myUTSA ID (abc123) is your primary student ID at UT San Antonio. You’ll need it to log into almost everything, including your myUTSA Admissions portal, myUTSA Account, the Air Rowdy wireless network, on-campus computers, Canvas and more.

Activating your myUTSA ID

After applying to UT San Antonio, you should receive an email from [email protected] with a link and instructions to activate your myUTSA ID account. Once activated, you will use your myUTSA ID and passphrase to log into just about everything here, including your student portal called myUTSA Account.

I didn’t get an activation email

If you didn’t receive your activation email or need help, contact Tech Cafe at 210-458-5555. They will be able to resend you an activation email after confirming your identity.

I forgot my password

If you need to reset your password/passphrase, visit the UT San Antonio Passphrase Portal.

I activated myUTSA ID, but I can’t access myUTSA Account

If you’re unable to access myUTSA Account, click the Forgot/Reset Passphrase link on the myUTSA Account page to reset your login information. If you can’t reset the passphrase (because you didn’t set up contact/reset information), contact Tech Cafe at 210-458-5555 for the link to be re-sent.

UT San Antonio Email Address

Once you’ve activated your myUTSA ID, you will also be issued a UT San Antonio email address ending in @my.utsa.edu, powered by Microsoft Office 365.

UT San Antonio will use this email to communicate with all students. For new students, this can start as early as once you sign up for Orientation or register for classes at UT San Antonio.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email [email protected]

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!