Registration Holds

There are various registration holds that can prevent you from registering. You should check your holds regularly to ensure you are eligible to register for the upcoming semester. Have a hold? Don’t worry. We encourage you to work with the respective office to resolve any holds so you can register.

How to Check Your Holds

• Log into your myUTSA Account
• Click on the Main Menu (top left) and select “Student Services”
• Under the Menu: Registration & Records card, click on the “App Student Profile” button
• Click “Holds” at the top in the dark strip

Common Registration Holds

Below are some common holds that prevent registration. We encourage you to resolve any registration holds quickly so you can register on time and secure the schedule you want. You can view all holds in your myUTSA Account.

Admission Hold

Students who have an admission hold often have it due to missing official transcripts (final high school or college/university transcripts). Your myUTSA Account will provide more information on the type of outstanding document(s), so you can turn it in as quickly as possible to One Stop.

Probation or Dismissal Hold

Students who have been academically dismissed and reinstated on probation must speak with an academic advisor. Please reach out to them to take care of your hold so you can register for classes next semester. Find out more information about your hold on your myUTSA Account.

Advising Hold

To stay on track with your degree, you will need to occasionally meet with an academic advisor. If you have an advising hold, you are required to speak with your Academic Advisor. Please reach out to them to take care of your hold so you can register for classes next semester. Following these steps to find your academic advisor:

• Log into your myUTSA Account
• On the home page, under the Quick Launch card, click on the “App Student Profile” button
• Under “Advisors” you will see your Academic Advisor’s name. You can obtain their email address by clicking on their name.

Graduate School Hold

This hold is typically placed when a Graduate student is missing official documentation. Please log into your myUTSA Account to review your hold and confirm what document needs to be submitted. You can send official electronic transcripts and E-Scripts to: graduate.documents@utsa.edu. Transcripts must come directly from the institution to be considered official.

Health Services (Wellness 360) Hold

There could be various reasons why you have a hold with Wellness 360. If you are an incoming student, it could be related to the meningitis vaccination. You can log into your myUTSA Account to see what is needed to resolve your health services hold. If you have any questions, contact Wellness 360 at 210-458-4142.

Financial Hold

This hold is typically placed when you have an outstanding balance with UTSA. You can make a payment on your myUTSA Account or contact Fiscal Services at 210-458-8000 (Option 2) for questions.

International Hold

If you have a registration hold related to you being an international student, please log into your myUTSA Account to view your hold and complete what is needed. If you have an “International Programs” hold, please contact them at 210-458-7202.

Parking Hold

Students who have a parking and transportation hold typically have an outstanding balance because of parking fines. You can log into your myUTSA Account to view your hold and make payment arrangements with Campus Services at 210-458-4639.

Student Conduct Hold

If you have a student conduct hold, please contact Student Conduct and Community Standards at 210-458-4720 to resolve your hold.

TSI Hold

You have a Texas Success Initiative (TSI) hold on your account that prevents you from registering. If you need assistance with test score retrievals, developmental course registration, or TSI advising, contact TSI Programs at 210-458-4498 or email TexasSuccessInitiative@utsa.edu. If you need to schedule your TSI assessment, you can do this online through your myUTSA Account. You will first need to complete the Pre-Assessment Activity (PPA). If you have questions about taking the TSI exam, you can contact Testing Services at 210-458-4125 or email testinfo@utsa.edu.

Other Holds

If you do not see one of your holds listed, we would encourage you to contact the department that placed the hold on your account for more information. You can also contact a One Stop counselor so they can assist you.