Accepting Your Awards

Once you have been awarded financial aid, you may go and review your awards on your ASAP account.

It is important to understand what types of financial aid you have been awarded to make an informed decision before you accept your financial aid. View our tutorial for more instructions on how to view and accept your financial aid awards on ASAP.

Some financial aid awards will require additional steps after you accept them. These requirements and further instructions will be posted on your ASAP account and must be completed before your aid can disburse to your bill.

In order to view your financial aid awards online, log onto your Automated Student Access Program (ASAP) account. Click on the following: Financial Aid Tab → Award → Award By Aid Year. In ASAP, complete the following:

  1. Check Outstanding Requirements

    Review ASAP for unsatisfied requirements, and/or holds that will prevent disbursement of aid.

  2. Accept/Decline Your Awards

    Accept or decline your financial aid and scholarship awards. You may choose to leave awards as “undecided” or accept a partial amount. You are accepting for both the fall and spring semesters. Award packages can contain a combination of grants, scholarships, loans, and work-study eligibility. Please note that awards that state “eligibility” will not disburse until you have completed the requirements to receive this fund. Additional information and requirements for specific awards can be found under the Understanding Aid section on the website.

  3. Check your Email

    If you have outstanding requirements, we will email your preferred email account as listed on ASAP to inform you of this. By default, your “preferred email account” is your assigned UTSA email. All correspondence from UTSA will be sent to this address. You may change your preferred mail account to another of your choosing by doing the following: Log into ASAP → Click the Personal Information tab → Click Update Email Address → Under the bold UTSA Preferred Email Address header, click Update Address.

  4. Need any forms?

    If a form is required, download it from the Financial Aid Forms website. All of our forms must be filled out online, printed and physically signed prior to submission via the methods listed on the form.

  5. Turning in your Documents & Deadlines

    Outstanding documents must be processed by our office in order for aid to disburse. Processing time is typically five to seven business days. However, documents submitted in peak times (July, August or January) will have a longer processing time, which may require you to submit a payment or make alternative payment arrangements. You can review the tuition and fee loan option on our website or installment plan option at the Fiscal Services website.


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What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!