Your Financial Aid Offer

All students (first-time and prior recipients of financial aid) at UTSA are notified of financial aid offers through an email notification sent to the preferred email account as indicated on ASAP.

All students may accept or decline financial aid offer online on ASAP*.  Please see below for details on when offers should be expected by semester:

Students Entering the Fall Semester

First-time students (freshman, graduate and transfer) are typically offered for the fall semester in mid-to-late spring each year. Continuing UTSA students and returning or re-admitted UTSA students are typically offered for the fall semester in June of each year. This is to ensure that continuing and readmitted students are meeting Satisfactory Academic Progress and are eligible to continue receiving financial aid.

Students Entering the Spring Semester

Students meeting Satisfactory Academic Progress are notified of offers if starting in the spring semester late November and early December of each year.

Summer Financial Aid

Students meeting Satisfactory Academic Progress must have both a FAFSA on file as well as submit a Summer Application (available to fill out through ASAP*) in order to be offered for the summer semester. Typically, financial aid will be offered in late April and early May.

*Note: You will be prompted to authenticate yourself through your DUO account when trying to access financial aid information on ASAP. Don’t have a DUO account? Click here to learn how to set it up.

Call & Chat

Call Us

(210) 458-8000

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

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Live Chat

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Chat availability may be limited during peak times.

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Email & Docs

Email US


Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.


One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207



What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!