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Maintaining Eligibility

The offering and disbursement of financial aid (federal, state and institutional) is contingent on student’s maintaining eligibility to receive financial aid funds.

Maintaining eligibility includes demonstrating academic progress, meeting enrollment criteria, understanding how repeated coursework affects you and much more.

For specific information about individual financial aid offerings and their eligibility criteria, please visit our Types of Aid page.


Main Campus

Mon, Tues, Thurs, Fri


Downtown Campus

8:30am-12pm & 1pm-5pm
Closed from 12-1pm


Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us


Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!