Latest campus and coronavirus information Roadrunner Roadmap

Maintaining Eligibility

The offering and disbursement of financial aid (federal, state and institutional) is contingent on student’s maintaining eligibility to receive financial aid funds.

Maintaining eligibility includes demonstrating academic progress, meeting enrollment criteria, understanding how repeated coursework affects you and much more.

For specific information about individual financial aid offerings and their eligibility criteria, please visit our Types of Aid page.

Call & Chat

Call Us

(210) 458-8000
41-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Cat With Us

Live Chat

Monday - Friday 8:30am-4:30pm
Chat availability may be limited during peak times.

Book An Appointment

Appointment

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

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Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!