Winter Break: One Stop and UTSA will be closed for winter break from December 23 through January 1. We will reopen with normal business hours on Thursday, January 2.

Disbursement

The earliest Financial Aid and Scholarships can begin disbursing federal, state and institutional aid is 10 days prior to the first day of class for the fall and spring terms.

Students must meet minimum enrollment requirements as budgeted before aid will be disbursed. You must accept your financial aid offer on your myUTSA Account and have completed any outstanding requirements on your financial aid file before funds will be disbursed to your student account. This includes ensuring you have no financial aid holds. If you estimated your income on your FAFSA, you will be required to update your tax information.

It is vital that you frequently check your UTSA email address and your myUTSA Account. Emails are sent to inform you of updates and notifications of outstanding requirements. You may also check your financial aid status on your myUTSA Account.

If you are a first-time freshman, please note that final high school transcripts must be received and processed by Admissions in order for financial aid to disburse.

Disbursement Dates

The earliest any funds will be disbursed to your student account is 10 days prior to the start of each fall and spring semester. Funds will not be disbursed to your account until you have accepted your offer and you have a complete financial aid file. Provided files are complete and there are no outstanding holds or requirements. Below are the upcoming disbursement dates.

Fall 2024 (16-week & 1st 8-week) Overnight on August 16, 2024
Fall 2024 (2nd 8-week) October 11, 2024
Spring 2025 (16-week & 1st 8-week) January 11, 2025
Spring 2025 (2nd 8-week) March 14, 2025

Note: some funding cannot disburse 10 days prior. You can find more information based on type of financial aid below.

Summer disbursement dates can be found on the Disbursement of Summer Aid webpage.

  • Federal PELL Grant, Federal SEOG Grant, TPEG Grant and Institutional Grants (such as UTSA Grant) – automatic disbursement begins 10 days prior the start of each semester.
  • TEACH Grant – disburses after Census Date of the term (you can find the Census Date on the respective Academic Calendar)
  • Federal Direct Loans – Disbursement begins 10 days prior to the start of each semester. Entrance Counseling and a Master Promissory Note must be completed before disbursements will be issued for student loans. Students must be enrolled for the required number of hours as budgeted before aid will be disbursed.
  • College Access Loans (CAL) -will begin disbursement for the fall semester after September 1st. You will be notified once the funds have been disbursed to your student account.
  • Alternative Loans – automatic disbursement begins 10 days prior the start of each semester if you have completed the 3 disclosures to the borrower regarding their loan application, approval and acceptance status.
  • Scholarships – automatic disbursement begins 10 days prior to the start of classes unless otherwise stipulated by the donor or department. Some outside agency scholarships disburse after Census Date (see Academic Calendar for the Census Date). The San Antonio Education Partnership (SAEP) disburses at the end of the semester.
  • Stipends – Stipends will not disburse if the student does not meet the enrollment or GPA requirements completed on the NOA form. Graduate and Doctoral students are required to be enrolled in a minimum of 9 hours and have a 3.0 GPA. Undergraduate students are required to be enrolled in a minimum of 12 hours and have a 3.0 GPA. Departments will be contacted regarding students not meeting the enrollment and GPA requirements. If you have given prior authorization to release a stipend based on a certain GPA or enrollment (this criteria must be included on the Notice of Award form), we will release the stipend based on your instructions. We will not release the stipend until approval is given.

Work-study is paid based on hours worked on the 1st and 15th of every month

Other Ways to Pay

If you still owe a remaining balance after financial aid has paid, you can opt to use the following options:

  1. Pay entire balance out of pocket with an E-Check or Credit Card
  2. Pay part of your balance with an Installment Plan which divides your remaining tuition and fees into three payments (only available during fall and spring)
  3. Postpone your balance to the end of the semester by completing a Tuition and Fee Loan
  4. Pay your balance with a Third Party Payment (military, Texas Guaranteed Tuition Plan, employer, etc.)

Call & Chat

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1-800-669-0919

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Email & Docs

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Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

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Location

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Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!