Unusual Circumstances refer to the conditions that justify a financial aid administrator adjusting a student’s dependency status based on a unique situation (e.g., human trafficking, refugee or asylee status, parental abuse or abandonment, incarceration), more commonly referred to as a dependency override.
Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!
Click on the chat icon on the bottom right corner of this website.
Email turnaround is approx. 3-5 business days. During peak times, it may be longer.
Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.
Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)
JPL 110
One UTSA Circle
San Antonio, TX 78249
FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207
The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!