Winter Break: One Stop and UTSA will be closed for winter break from December 23 through January 1. We will reopen with normal business hours on Thursday, January 2.

Cost of Attendance Adjustments

At times, students may have additional expenses outside of what the cost of attendance covers.

Your cost of attendance includes expenses such as tuition, fees, housing, meals, transportation, books and supplies and personal expenses. If you have an extenuating circumstance that would merit an increase in your cost of attendance, you can submit the Cost of Attendance Adjustment Form for the applicable aid year for us to review. All supporting documentation must be included with the form. The following items can be taken into consideration for an increase in a student’s cost of attendance:

  • Child Care Expenses
  • Elementary & Secondary Education for Dependents
  • Additional Course Costs/Thesis & Dissertation Expenses
  • Unusual Medical/Dental/Optical Expenses
  • Extended Family Support
  • Unusual Debts (non-discretionary)
  • Transportation (repairs or round-trip mileage expense that exceed 150 miles traveled per week) – does not include regular car payments, maintenance or insurance

Typically we begin to process Loss of Income forms in May for the next aid year. Processing time will take several weeks. You will be sent a notification of the result to your UTSA email address.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!