Winter Break: One Stop and UTSA will be closed for winter break from December 23 through January 1. We will reopen with normal business hours on Thursday, January 2.

Your Financial Aid Offer

All students at UTSA are notified of financial aid offers through an email notification to the UTSA email address and students must accept or decline financial aid offer online on myUTSA Account.

Please note students will be prompted to two-factor authenticate through DUO when trying to access financial aid information on myUTSA Account. Please see below for details on when offers should be expected by semester:

Students Entering the Fall Semester

First-time students (freshman, graduate and transfer) are typically offered for the fall semester in mid-to-late spring each year. Continuing UTSA students and returning or re-admitted UTSA students are typically offered for the fall semester in June of each year. This is to ensure that continuing and readmitted students are meeting Satisfactory Academic Progress and are eligible to continue receiving financial aid.

Students Entering the Spring Semester

Spring admits who are meeting Satisfactory Academic Progress are notified of offers late November and early December of each year.

Summer Financial Aid

Students meeting Satisfactory Academic Progress must have both a FAFSA on file as well as submit a Summer Application (available to fill out through your myUTSA Account) in order to be offered for the summer semester. Typically, financial aid will be offered in late April and early May.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!