Winter Break: One Stop and UTSA will be closed for winter break from December 23 through January 1. We will reopen with normal business hours on Thursday, January 2.

Housing & Meal Plan Payments

Why make paying for housing and meals and tuition and fees two separate tasks on your to-do list? If you live on campus, paying for food and rent couldn’t get any easier because it’s all billed to the same place on your myUTSA Account.

Meal Plan

Meal plan charges automatically appear on your student billing statement. Since it appears on your billing statement, financial aid will pay meal plan charges after tuition and fees if there is enough in financial aid to cover the charges.

Living at a UTSA Housing residence

If you live at a UTSA-owned and managed residence (Alvarez Hall, Chaparral Village, Chisholm Hall, Guadalupe Hall and Laurel Village), your housing charges will automatically appear on your student billing statement on your myUTSA Account approximately a month prior to the start of the semester. Since it appears on your billing statement, financial aid will pay rent charges after tuition and fees if there is enough financial aid to cover the charges.

Living at University Oaks

If you live at University Oaks (managed by Campus Living Villages) your housing charges do not automatically appear on your student billing statement on your myUTSA Account. This means if you have financial aid in excess of your tuition and fees and are issued a refund, you will be responsible for using your refund to pay your rent directly to University Oaks. If you have financial aid in excess of your tuition and fee bill, you may charge rent (up to the amount of financial aid available) to your tuition and fee bill by contacting fiscalservices@utsa.edu.

Living Off Campus

If you live off campus, your housing charges do not automatically appear on your student billing statement on your myUTSA Account. This means if you have financial aid in excess of your tuition and fees and are issued a refund, you will be responsible for using your refund to pay your rent directly to your landlord.

Confirm Housing Intent

Your financial aid offer is based on your Cost of Attendance which is impacted on where you to choose to live. If you need to change your housing arrangement, please complete the 2425 UTSA Housing Arrangement Confirmation Form Here. If you are not logged in, click on the button “log in with SAML” and it will ask you to login with your myUTSA ID.

Please note that a change in housing arrangements will change your cost of attendance, and your financial aid offer may be changed or adjusted if necessary. Please allow 7-10 business days for the housing change to be processed.

 

 

 

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!