Winter Break: One Stop and UTSA will be closed for winter break from December 23 through January 1. We will reopen with normal business hours on Thursday, January 2.

Contact Financial Success

We provide both one-on-one appointments and outreach presentations. Find out more information below!

One-on-one Appointment

We provide one-on-one counseling to equip students to become financially successful while in college and beyond. Most appointments are typically 30 minutes. Fill out the request form below to schedule an appointment with a Financial Success Counselor. A counselor will get in contact with you as soon as possible.

Outreach Request

We provide presentations to the UTSA community, high schools, and other outside organizations on financial aid application assistance, general financial aid overview, budget management, and more! Please email financial.success@utsa.edu and a counselor will get in contact with you as soon as possible. If you have questions related to your financial aid account please contact One Stop.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!