As part of UTSA’s modified spring opening, One Stop will be operating virtually through February 6 via chat, email and phones.

ASAP Updates & Improvements

As part of UTSA’s ongoing efforts to improve the student technology experience, UTSA will be upgrading applications within ASAP throughout 2021.

As new features or upgrades become available, they will be highlighted within ASAP itself and additional details and guides will be placed on this page.


What will be Changing?

Upgraded “Registration” Application

When Spring Registration goes live this Novemeber, students will have a new registration experience on ASAP. Students will receive email updates regarding this update; more information to come.

PDF Guide: New Registration Experience

What’s Changed?

New Class Schedule View

The Class Schedule webpage has been updated to reflect a new look.

PDF Guide: New Class Schedule


Changes to Preferred Email Policy

On October 4, UTSA updated its communication policy and discontinued the preferred email address option. Any email communications sent from UTSA will be sent to your utsa-issued @my.utsa.edu email address after October 4. This policy change coincides with the effort by University Technology Solution (UTS) to migrate the student email platform to Microsoft Office 365. Students must activate their new UTSA email address.


New “Student Profile” Application

Starting on Friday, April 30 at 8pm, you’ll find a new link under the “Student Services tab” in ASAP that will take you to a new Student Profile application, which allows you to view all of your academic information, advisors, registration status and more in one place.

PDF Guide: Student Profile


Upgraded “Financial Aid & Scholarships” Application

Starting on Friday, April 30 at 8pm, you’ll find a new link under the “Financial Aid tab” in ASAP that will take you to an upgraded Financial Aid & Scholarships Application, which showcases a new improved user experience for reviewing and accepting your financial aid. We highly encourage students to try this new version! Please note the current financial aid links will still be available under the financial aid tab.

PDF Guide: Financial Aid & Scholarships


ASAP Login Screen

Starting on Friday, April 30 at 8pm, the login experience for accessing ASAP will change. Going to asap.utsa.edu will now redirect you to our general single sign-on screen in order to login to ASAP, which means fewer logins and clicks between you and what you need! Please note, if you were accustomed to using the links on the bottom of asap.utsa.edu, you will now need to access those links from my.utsa.edu instead.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Chat availability may be limited during peak times.

Book An Appointment

Appointments

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

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Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!