Due to winter weather, One Stop’s in-person services are closed through February 1. We are assisting students virtually through phones, chat and email. We will resume in-person operations on Thursday, February 2.

Videos On-Demand

Check out these on-demand video resources to help you throughout your time at UTSA. If you have additional questions not addressed in the videos below, connect with us!

Undergraduate Admissions

We’re so excited you are applying to UTSA! Here we will show how to check your admissions status and how to submit documents to UTSA.

 

You’re Admitted, What’s Next?

Congratulations, you have been admitted to UTSA! So, what’s next for you to do? We’ll cover your next steps on how to get ready for registration and financial aid.

 

Financial Aid

Lets take a look at the new student experience. Here we will help you navigate financial aid by how to check your awards, how to find your outstanding requirements, and what types of additional funding are available!

 

Scholarships

This video will touch on how to navigate the Scholarship Hub to apply for scholarships and important deadlines regarding those scholarships!

 

Registration & Records

We will take a dive into what resources are available to you as a student, common registration holds and errors, where to find registration forms, and briefly touch on residency to get you ready for the next semester!

 

Fiscal Services

When is my bill due? On this topic we will cover some basic information regarding billing and how to set up payment arrangements to ensure you will not receive late fees or be dropped from courses.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Chat availability may be limited during peak times.

Book An Appointment

Appointments

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Social

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!