When will I get my diploma?

Diplomas are 11 x 14. They are mailed approximately 60 days after the end of the term in which you graduate via first-class mail in a 12” X 16” cardboard mailer.

Diplomas are mailed to the address provided by you on the myUTSA Account Application for Graduation. It is recommended that all degree candidates log into myUTSA Account before the end of the semester and verify that the diploma address is correct. If incorrect, update it under the Personal Information tab.

Please note, diplomas will not be mailed to students with university holds. Log into myUTSA Account to verify that no holds exist on your account.

How do I update my diploma address?

You can update your address on myUTSA Account under the Personal Information tab. Updating your address will not be in the same tab where you apply for graduation.

Steps to update your diploma address in myUTSA Account:

  1. Login to myUTSA Account
  2. Click on Personal Information
  3. Click on Update Addresses and Phones
  4. Click on Type of Address to Insert drop down
  5. Select Diploma Address & hit Submit
  6. Fill in the blanks & submit.

What’s on my diploma?

Diplomas include the following information: student’s name (first, middle and last), degree and major. University honors and Honors College tiers are included for qualifying students.

Diplomas do not include minors and or concentrations.

Dual Majors and Degree Chart
Number of Majors Number of Degrees Number of Colleges Number of Diplomas
Examples B.B.A. Finance &
B.B.A. Marketing
Two One One One
B.A. Economics &
Two Two One Two
B.A. Political Science &
B.A.Criminal Justice
Two One Two Two
B.A. Psychology &
Two Two Two Two


How will my name appear on my diploma?

The name printed on your diploma will be your UTSA legal name. Students may contact graduationcoordination@utsa.edu to add special characters, change capitalization, or shorten a middle name to a middle initial. However, all other name changes must be submitted using a Name & ID Number Change Form to the One Stop Enrollment Center. View Diploma Name Policy or UTSA Name Change for more information.

Verify your diploma name in myUTSA Account:

  1. Click on Student Services
  2. Click on Student Records
  3. Click on Graduation
  4. Click on Graduation – Verify Diploma Name

Duplicate Diploma/ Diploma Reorder

Students can request a duplicate diploma. The charge for each duplicate diploma is $15.00 and is due when the order is placed. All duplicate diplomas will have the signature of the current College Dean, University President, UT System Chancellor, and Board of Regents Chair. Duplicate diplomas will be printed with the student’s official UTSA name. For information on how to change your UTSA name, visit UTSA Name Change.

To order your duplicate diploma please complete the Diploma Reorder form and pay the $15.00 fee by check, money order, over the phone with Fiscal Services at (210) 458-8000, or in person with Fiscal Services.

Diploma reorders will not be processed for students with a hold or financial obligation to the University.

Diploma Request

If there was a hold on your student account that prevented us from releasing your diploma, please use this form to request your diploma once that hold has been released. All financial holds must be cleared before the request will be processed.

Normal processing time for diploma printing is 5-7 business days. However, due to the volume of diplomas printed at the end of the semester and during degree awarding (January, June, September), expect a longer processing time for diploma requests.

This request form is for students who have not received their diploma.

For information on how to re-order a duplicate diploma, please see the “Duplicate Diploma / Diploma Reorder” section above.

Call & Chat

Call Us

(210) 458-8000

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!


Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.



Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!