Winter Break: One Stop and UTSA will be closed for winter break from December 23 through January 1. We will reopen with normal business hours on Thursday, January 2.

Contact Us

Rowdy Bot

Rowdy Bot is an AI-driven chatbot designed to help students answer general questions about admissions, financial aid, registration, and enrollment.

Chatting on the Web with Rowdy Bot

You’ll find Rowdy Bot embedded in the bottom right corner of our website or on our UTSA Admissions website. Feel free to ask Rowdy Bot any questions you have; it will do its best to answer or direct you to the appropriate webpage for more information. For specific inquiries about your personal student account, please reach out to us directly to speak with a human representative. =)

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

ASK ROWDY BOT

Click on the chat icon on the bottom right corner of this website.

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Social

UTSA One Stop Facebook account UTSA One Stop Instagram account UTSA One Stop Twitter account UTSA One Stop Youtube channel

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!