Latest campus and coronavirus information Roadrunner Roadmap

Rejected FAFSA Application


You recently submitted a Free Application for Federal Student Aid (FAFSA) which was processed and your application was sent to the school. Your FAFSA was sent to us in a rejected status, which means there are discrepancies which need to be corrected in order to continue the financial aid process. We are unable to process a financial aid award package until your FAFSA is out of this rejected status.

To resolve this issue, please review the comments section of your Student Aid Report (SAR) for all reject status information. Contact the U.S. Department of Education at (800) 433-3243 or visit www.fafsa.ed.gov for further information and instructions on how to resolve any outstanding issues with your FAFSA. You may need to apply for a Tuition and Fee loan to ensure your classes are not dropped.

If you have further questions, please contact One Stop Enrollment Center at (210) 458-8000 or toll-free at (800) 669-0919 or send an email to onestop@utsa.edu.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Monday - Friday 8:30am-4:30pm
Chat availability may be limited during peak times.

Book An Appointment

Appointment

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Social

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!