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Return of Title IV Aid

Our records indicate that you have withdrawn from classes. Federal regulations require that financial aid recipients who withdraw from all courses or stop attending classes may not be eligible to keep all financial aid given to them for the semester.  Financial Aid and Scholarships is reviewing your file to determine what portion of financial aid you may be eligible to keep or that you may have to return. UTSA will return the money on your behalf to the Department of Education and you will owe a balance to Fiscal Services. No further action on your part is required at this time.  You will be notified by mail upon completion of this review. For more information regarding the Return of Title IV Aid, visit our website.

If you have further questions, please contact One Stop Enrollment Center at (210) 458-8000 or toll-free at (800) 669-0919 or send an email to


Main Campus

Mon, Tues, Thurs, Fri


Downtown Campus

8:30am-12pm & 1pm-5pm
Closed from 12-1pm


Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us


Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!