Conflicting Information
We have identified conflicting information that will prevent disbursement of your financial aid. You will receive an email sent to your UTSA email address requesting specific and required documentation that you need to turn in in order to resolve the conflicting information.
You can submit your required documentation by U.S. mail, in person or through the drop box outside One Stop Enrollment Center at either the Main or Downtown Campus. Please make sure that your MyUTSA ID number and name is listed on each document. For data security purposes, documents submitted by email or fax cannot be accepted.
Mailing Address:
- Via U.S. mail at:
University of Texas at San Antonio
Financial Aid and Scholarships Office
One UTSA Circle
San Antonio, TX 78249
If you have questions, please contact One Stop at 210-458-8000 or email onestop@utsa.edu.
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Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.
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Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.
Location
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Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)
Main Campus
JPL 110
One UTSA Circle
San Antonio, TX 78249
Downtown Campus
FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207
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What is one Stop?
The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!