Schedule an appointment

Due to peak season we have suspended virtual appointments until the Fall semester. However, you can still schedule an in person appointment through our QLESS system. As always we are still available by email, phone and chat.



UTSA Terms and Conditions for usage of One Stop’s Online Appointment Scheduler

Under the Family Educational Rights and Privacy Act (“FERPA”), a student at an institution of higher education may control outside access to their education records. However, FERPA does allow The University of Texas at San Antonio (“UTSA”) to disclose appropriately designated “directory information” to third parties outside of UTSA unless the student has requested otherwise. If I choose to use the online scheduling tool, I understand that some of this directory information as well as any other information I provide while scheduling is required to be shared with third party service providers. Further I fully understand the rights to withhold my education records afforded to me under FERPA. By my acknowledgment and use of the online scheduling tool, I authorize and acknowledge that UTSA may disclose my directory information as well as any other information provided during scheduling to the third party service providers for the purpose of scheduling. I hereby release UTSA, its governing board (The University of Texas System Board of Regents), officers, employees and representatives, in their individual and official capacities, from any and all liability arising out of or related to the online scheduling tool and disclosure of my information to the third party service providers.

Call & Chat

Call Us

(210) 458-8000

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Monday - Friday 8:30am-4:30pm
Chat availability may be limited during peak times.

Book An Appointment


Email & Docs

Email US


Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.


One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207



What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!