Updated as of August 21 at 10:00am CT: Related to recent news, here are the latest updates for students:

Student Passphrase Reset:

• Students passphrase reset instructions are now available.
• Please reset your passphrase during your designated time window.
• Once your assigned window begins, you may reset your passphrase at any time after that.
• If your reset code does not arrive after 30 minutes, visit in-person below or call Tech Café at 210-458-5555 for help.
• Get help in-person from Friday (Aug 21) – Sunday (Aug 23) at the following locations:
  • Student Union – 2nd Floor (above foodcourt) – Denman Ballroom (SU 2.01.28):
    • 7am – 7pm (Friday – Sunday)
  • JPL  – 2nd Floor (above foodcourt) – Silent Computing Lab (JPL 2.01.30):
    • 7am – 7pm (Friday)
    • 9am – 7pm (Saturday)
    • 10am – 7pm (Sunday)

Other Updates:

• One Stop phone lines are now available.
• The first day of class is delayed to Monday, August 24.
• The original August 19 payment deadline has been extended to Monday, August 24 at 5pm CT, for both 16-week and first 8-week terms.
• The first 8-week term last day to add a class deadline has been extended from Thursday, August 20 to Friday, August 21.
• Financial aid refunds will resume as the necessary technology systems come back online.

We will continue to update our website with new information.