Updated as of August 24 at 2:40pm CT: Related to recent news, here are the latest updates for students:

One Stop Updates:

• One Stop has reached capacity for in-person service today (Aug 24); in-person service will resume tomorrow at 8:00 a.m.
• One Stop phone lines are available, but when call volumes are high, the queue may temporarily pause as we assist students already waiting.
• The first day of class is delayed to Monday, August 24.
• The original August 19 payment deadline has been extended to Monday, August 24 at 5pm CT (16-week and first 8-week terms).
• The first 8-week term last day to add a class deadline was extended from Thursday, August 20 to Friday, August 21.
• Financial aid refunds will resume as the necessary technology systems come back online.

Student Passphrase Reset:

• Students can reset passphrase anytime now.
• Get help by calling Tech Café at 210-458-5555. Tech Café support hours have been extended to provide additional assistance.
• Get help in-person at the following locations/times:
  • Monday & Tuesday (Aug 24-25)
    • 7am – 7pm: Student Union Denman Ballroom (SU 2.01.28)

We will continue to update our website with new information.