Updated as of August 22 at 4:00pm CT: Related to recent news, here are the latest updates for students:

Student Passphrase Reset:

  • Students can reset passphrase anytime now.
  • Get help by calling Tech Café at 210-458-5555. Tech Café support hours have been extended to provide additional assistance.
  • Get help in-person at the following locations/times:
    • Saturday (Aug 22)
      • 9am – 7pm: Student Union Denman Ballroom (SU 2.01.28)
      • 9am – 7pm: John Peace Library Silent Computing Lab (JPL 2.01.30)
      • 7pm – 10pm: Late Night at the Rec (Campus Recreation)
    • Sunday (Aug 23)
      • 7am – 7pm: Student Union Denman Ballroom (SU 2.01.28)
      • 10am – 7pm: John Peace Library Silent Computing Lab (JPL 2.01.30)
    • Monday & Tuesday (Aug 24-25)
      • 7am – 7pm: Student Union Denman Ballroom (SU 2.01.28)

Other Updates:

  • One Stop phone lines are now available.
  • The first day of class is delayed to Monday, August 24.
  • The original August 19 payment deadline has been extended to Monday, August 24 at 5pm CT, for both 16-week and first 8-week terms.
  • The first 8-week term last day to add a class deadline has been extended from Thursday, August 20 to Friday, August 21.
  • Financial aid refunds will resume as the necessary technology systems come back online.

We will continue to update our website with new information.

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June, 22, 2026

Drop Deadline for the first 4-week (J) term

Drop Deadline

June 22

Last day to drop an individual course in the first 4-week (J) term and receive a grade of “W”. For more information, please view the Summer Academic Calendar.

Details

Date:
June 22
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Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!

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Click on the chat icon on the bottom right corner of this website.

Email & Docs

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Email [email protected]

Email turnaround is approx. 3-5 business days. During peak times, it may be longer.

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Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!