Direct Loan Exit Counseling
You have had a change in your enrollment status for the spring term. Students who have graduated, withdrawn or dropped to less-than half time enrollment and have borrowed Federal Direct Loans are required to complete Loan Exit Counseling. Loan Exit Counseling may be completed online at studentaid.gov.
If you have questions, please contact One Stop Enrollment Center at (210) 458-8000 or toll-free at (800) 669-0919 or send an email to onestop@utsa.edu.
Call & Chat
Call Us
Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times, but we do have a call back feature!
ASK ROWDY BOT
Click on the chat icon on the bottom right corner of this website.
Email & Docs
Upload A Document
Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.
Location
Visit
Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)
Main Campus
JPL 110
One UTSA Circle
San Antonio, TX 78249
Downtown Campus
FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207
Social
Welcome
What is one Stop?
The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!