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Federal Loan Limit Review

You may have received federal student loans exceeding your loan limit as established by the National Student Loan Data System (NSLDS) based upon your grade level and dependency status. Your file is being reviewed by Financial Aid and Scholarships. The average turnaround time for resolution is approximately 2-3 weeks once students are awarded for the aid year in which the requirement has populated. No further action on your part is required at this time unless your status indicates to contact the One Stop Enrollment Center.

If you have further questions, please contact One Stop Enrollment Center at (210) 458-8000 or toll-free at (800) 669-0919 or send an email to


Main Campus

Mon, Tues, Thurs, Fri


Downtown Campus

8:30am-12pm & 1pm-5pm
Closed from 12-1pm


Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us


Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!