Pell Grant Lifetime Eligibility Review

A student may only receive a Federal Pell Grant for the equivalent of six years. Based on information from the National Student Loan Data System (NSLDS), we have determined that you have received a total amount of Federal Pell Grants that equals or exceeds the cumulative total you can receive. Therefore, you are no longer eligible to receive Pell Grant funding. Note that you still may be eligible for other federal, state, and institutional financial aid.

Your file is being reviewed by Financial Aid and Scholarships. If a Pell Grant was awarded to you in error, it will be revised to reflect zero eligibility. No further action on your part is required at this time unless your status indicates to contact One Stop Enrollment Center.

If you have further questions, please contact One Stop Enrollment Center at (210) 458-8000 or toll-free at (800) 669-0919 or send an email to

Call & Chat

Call Us

(210) 458-8000

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

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Live Chat

Chat availability may be limited during peak times.

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Email turnaround is approx. 3-5 business days.

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Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.



Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!