One Stop will be closed for a staff meeting until 10:30 a.m. on Friday, June 9.

Live Q&A Sessions

Live Q&A — Holiday Edition

We are hosting 30 minute sessions on topics that will answer your most commonly asked questions. From how financial aid pays out to registering holds and making payment arrangements, we want to provide you with helpful tips as you prepare for the spring semester. Whether you are a continuing student or a brand new Roadrunner, you are invited to join any and all of our sessions.

Each session will have a presentation with dedicated time at the end to allow you to ask questions.

Past Sessions

Financial Aid
Tuesday, December 20, 2022 | 11AM-11:30AM

Registration Edition
Wednesday, December 21, 2022 | 11AM-11:30AM
Watch Recording

Financial Aid Edition
Thursday, December 22, 2022 | 3PM-3:30PM
Watch Recording

Let’s talk details on Registration holds, missing documents, payment arrangements, and document uploader!
Friday, December 23, 2022 | 3PM-3:30PM


Call & Chat

Call Us

(210) 458-8000

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Chat availability may be limited during peak times.

Book An Appointment


Email & Docs

Email US


Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.



Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!