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Transcript Updates – Spring 2021

As of February 8, 2021, UTSA is using Parchment/Credential Solutions, Inc. for transcript requests to streamline the transcript process and offer services such as 24/7 secure access compatible with all mobile and tablet devices, 24/7 online order status and tracking, and automated electronic delivery acknowledgement. Transcripts will no longer be printed on campus and will originate from an off-site location after a request is made. It will no longer be possible to pick up a transcript in-person on the same day of your request.

What’s Changing?

  • Transcripts will no longer be printed on campus and will originate from an off-site location after a request is made. It will no longer be possible to pick up a transcript in-person on the same day of your request.
  • Processing Charges:

    Types of Transcript Transcript Fee
    Electronic Transcript Delivered to College/University $5.00
    PDF Delivered to College/University $5.00
    PDF Transcript Download by Third-Party Recipient $5.00
    Printed and Mailed Copy $7.00

    Note: Additional charges my result in expedited or over-night requests.

  • Requests from students with no holds and/or issues within their request, will be sent within the hour of the order being processed.
  • Students with a ‘transcript-hold’ will be able to request a transcript online, but the transcript request will not be completed until the hold is resolved.

 

Hours

Main Campus

Mon, Tues, Thurs, Fri
8am-5pm

Wednesdays
8:30am-5pm

Downtown Campus

Mon-Fri
8:30am-12pm & 1pm-5pm
Closed from 12-1pm

Contact

Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us

onestop@utsa.edu

Social

Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!