Transcript Updates – Spring 2021

As of February 8, 2021, UTSA is using Parchment/Credential Solutions, Inc. for transcript requests to streamline the transcript process and offer services such as 24/7 secure access compatible with all mobile and tablet devices, 24/7 online order status and tracking, and automated electronic delivery acknowledgement. Transcripts will no longer be printed on campus and will originate from an off-site location after a request is made. It will no longer be possible to pick up a transcript in-person on the same day of your request.

What’s Changing?

• Transcripts will no longer be printed on campus and will originate from an off-site location after a request is made. It will no longer be possible to pick up a transcript in-person on the same day of your request.

• Processing Charges:

  Types of Transcript	Transcript Fee
  Electronic Transcript Delivered to College/University	$5.00
  PDF Delivered to College/University	$5.00
  PDF Transcript Download by Third-Party Recipient	$5.00
  Printed and Mailed Copy	$7.00

  Note: Additional charges my result in expedited or over-night requests.

• Requests from students with no holds and/or issues within their request, will be sent within the hour of the order being processed.
• Students with a ‘transcript-hold’ will be able to request a transcript online, but the transcript request will not be completed until the hold is resolved.