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Transcript Updates – Spring 2021

As of February 8, 2021, UTSA is using Parchment/Credential Solutions, Inc. for transcript requests to streamline the transcript process and offer services such as 24/7 secure access compatible with all mobile and tablet devices, 24/7 online order status and tracking, and automated electronic delivery acknowledgement. Transcripts will no longer be printed on campus and will originate from an off-site location after a request is made. It will no longer be possible to pick up a transcript in-person on the same day of your request.

What’s Changing?

  • Transcripts will no longer be printed on campus and will originate from an off-site location after a request is made. It will no longer be possible to pick up a transcript in-person on the same day of your request.
  • Processing Charges:

    Types of Transcript Transcript Fee
    Electronic Transcript Delivered to College/University $5.00
    PDF Delivered to College/University $5.00
    PDF Transcript Download by Third-Party Recipient $5.00
    Printed and Mailed Copy $7.00

    Note: Additional charges my result in expedited or over-night requests.

  • Requests from students with no holds and/or issues within their request, will be sent within the hour of the order being processed.
  • Students with a ‘transcript-hold’ will be able to request a transcript online, but the transcript request will not be completed until the hold is resolved.

 

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One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

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JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

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FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

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What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!