Direct Loan Entrance Counseling
You must complete Direct Loan Entrance Counseling before you can receive your Direct loan funds. Please follow these steps to complete your entrance counseling requirements:
- Log onto www.studentloans.gov with your Department of Education issued FSA ID.
- Click on “Complete Counseling.” When prompted to select a type of counseling, choose “Entrance Counseling.” Click “Start” to begin.
- After you have completed entrance counseling, print out the confirmation page for your records, UTSA will receive notification from the Department of Education that your Entrance Counseling has been completed.
If you have further questions, please contact One Stop Enrollment Center at (210) 458-8000 or toll-free at (800) 669-0919 or send an email to onestop@utsa.edu.
Call & Chat
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Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.
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Chat availability may be limited during peak times.
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Email & Docs
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Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.
Location
One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.
Main Campus
JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249
Downtown Campus
FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207
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What is one Stop?
The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!