Conflicting Information


We have identified conflicting information on your TASFA application that will prevent disbursement of your financial aid. This conflicting information requires additional documentation to clarify the discrepancies found. Detailed information will be sent to your UTSA email address asking for specific documentation.

You can submit your required documentation online through our Document Uploader, in person to our One Stop Enrollment Center at either the Main or Downtown Campus, or by U.S. mail. Please make sure that your MyUTSA ID number and name is listed on each document. For data security purposes, documents submitted by email or fax cannot be accepted.

Mailing Address:

  • Via U.S. mail at:
    University of Texas at San Antonio
    Financial Aid and Scholarships Office
    One UTSA Circle
    San Antonio, TX 78249

If you have questions, please contact One Stop at 210-458-8000 or email onestop@utsa.edu.

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Chat availability may be limited during peak times.

Book An Appointment

Appointments

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

Visit

Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)

Main Campus

JPL 110
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!