Graduate PLUS Loan Incomplete


We received your loan application but we are unable to process the request due to issue(s) with the loan application. An email was sent to the address provided on the Graduate PLUS loan application detailing what issue(s) the application has. If you do not have access to this email or require additional information, please contact the One Stop Enrollment Center.

You can contact the One Stop Enrollment Center in the following ways:

  • In person at either of the One Stop Enrollment Center locations (Main Campus and Downtown Campus)
  • By phone at (210) 458-8000 or toll free at (800) 669-0919.
  • By emailing onestop@utsa.edu (students must use their ASAP preferred email, parents should use the email they provided on their Parent PLUS application)

Hours

Main Campus

Mon, Tues, Thurs, Fri
8am-5pm

Wednesdays
8:30am-5pm

Downtown Campus

Mon-Fri
8:30am-12pm & 1pm-5pm
Closed from 12-1pm

Contact

Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us

onestop@utsa.edu

Social

Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!