Social Security Number Issue
The Social Security Administration (SSA) did not confirm that the Social Security Number (SSN), name, and/or date of birth you reported on your FAFSA is correct. Please visit the One Stop Enrollment Center to provide a copy of your SSN card and driver’s license/identification card.
If you have further questions, please contact One Stop Enrollment Center at (210) 458-8000 or toll-free at (800) 669-0919 or send an email to email@example.com.
Call & Chat
Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.
Chat With Us
Chat availability may be limited during peak times.
Book An Appointment
Email & Docs
Email turnaround is approx. 3-5 business days.
Upload A Document
Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.
Monday- Friday 8:30am- 4:00pm (Main and Downtown Campus)
One UTSA Circle
San Antonio, TX 78249
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207
What is one Stop?
The One Stop Enrollment Center assists with all questions related to financial aid, admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!