UTSA will undergo a technology upgrade December 2-10, to help improve our student experience. During this time, there will be a short-term disruption to nearly all systems (ASAP, Document Uploader, etc.) except for Blackboard. One Stop counselors will only have limited access during this time and may not be able to provide account specific information. Find out more information on how to submit documents.

Check Your Admission Status

You can check your admission status anytime on ASAP.

Claim Your myUTSA ID

You will first need to activate your myUTSA ID, which serves as your primary student ID at UTSA. You should have received an activation email from myUTSAaccount@utsa.edu after your application was received by UTSA.

Once activated, you will use your myUTSA ID and passphrase to log into just about everything here, including your student portal, ASAP. If you need to reset your password/passphrase, visit the UTSA Passphrase Portal.

Check your Admission Status

  1. Log in to ASAP.
  2. Select the Future Roadrunner tab on the main menu
  3. Click “Check your Admission Status”
  4. Click the Display Applications link
  5. Select your Admission Term (ex: Fall 2018) to display the details of your application

Staying in Touch via Email

As an incoming student, we will be using the email address you chose on your admissions application to communicate with you; however, it’s important to note the preferred email address that is listed when you log into ASAP. This will default to a UTSA-issued email, so if you’d like to change it to another email address, like a personal Gmail, Yahoo, etc., you must do so on ASAP. Once you’re a Roadrunner, this is the email address UTSA will use to communicate information with you, so make sure it’s an email you’ll check often!

Hours

Main Campus

Mon, Tues, Thurs, Fri
8am-5pm

Wednesdays
8:30am-5pm

Downtown Campus

Mon-Fri
8:30am-12pm & 1pm-5pm
Closed from 12-1pm

Contact

Call Us

(210) 458-8000
1-800-669-0919 toll free

Email Us

onestop@utsa.edu

Social

Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!