Access Your UTSA Student ASAP Account

Your myUTSA ID (abc123) is your primary student ID at UTSA. You’ll need it to log into almost everything here including ASAP. To access ASAP, you’ll first need to activate your myUTSA ID.

Activating your myUTSA ID

After applying to UTSA, you should receive an email from myUTSAaccount@utsa.edu with a link and instructions to activate your myUTSA ID. Once activated, you’ll use your myUTSA ID and passphrase to log into ASAP.

I didn’t get an activation email

If you didn’t receive your activation email or need help, contact the One Stop Enrollment Center at 210-458-8000. After confirming your identity, they’ll be able to send you another activation email.

I forgot my password

If you need to reset your password/passphrase, visit the UTSA Passphrase Portal.

I activated myUTSA ID, but I can’t access ASAP

If you’re unable to access ASAP, click the Forgot/Reset Passphrase link on the ASAP page to reset your login information. If you can’t reset the passphrase (because you didn’t set up contact/reset information), contact One Stop Enrollment Center at 210-458-8000 for the link to be re-sent.

What is ASAP?

ASAP is your student portal that allows you to access most of your student information and academic records at UTSA.

 

Call & Chat

Call Us

(210) 458-8000
1-800-669-0919

Monday - Friday 8:30am-4:30pm
Call volumes may be higher during peak times.

Chat With Us

Live Chat

Monday - Friday 8:30am-4:30pm
Chat availability may be limited during peak times.

Book An Appointment

Appointment

Email & Docs

Email US

Email onestop@utsa.edu

Email turnaround is approx. 3-5 business days.

Upload A Document

Document Uploader

Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool.

Location

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207

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Welcome

What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!