Due to the coronavirus pandemic, in-person, on-campus service has been suspended, and our call center will be closed temporarily. You can speak with One Stop through live chat, email, or video appointments. Click here for more info on UTSA’s response on COVID-19.

One Stop is a Roadrunners’ go-to admissions resource and can assist you with a variety of enrollment related items such as checking your application status or resetting the password to your myUTSA ID.

Admission Requirements

For admission information specific to your student classification, visit our Future Roadrunner website by selecting your classification below.

You can check your admission status anytime on ASAP.

Claim Your myUTSA ID

You will first need to activate your myUTSA ID, which serves as your primary student ID at UTSA. You should have received an activation email from myUTSAaccount@utsa.edu after your application was received by UTSA.

Once activated, you will use your myUTSA ID and passphrase to log into just about everything here, including your student portal, ASAP. If you need to reset your password/passphrase, visit the UTSA Passphrase Portal.

Check your Admission Status

  1. Log in to ASAP.
  2. Select the Future Roadrunner tab on the main menu
  3. Click “Check your Admission Status”
  4. Click the Display Applications link
  5. Select your Admission Term (ex: Fall 2018) to display the details of your application

Staying in Touch via Email

As an incoming student, we will be using the email address you chose on your admissions application to communicate with you; however, it’s important to note the preferred email address that is listed when you log into ASAP. This will default to a UTSA-issued email, so if you’d like to change it to another email address, like a personal Gmail, Yahoo, etc., you must do so on ASAP. Once you’re a Roadrunner, this is the email address UTSA will use to communicate information with you, so make sure it’s an email you’ll check often!

There are a number of ways you can submit your high school or college transcripts to UTSA.

In Person

Prospective students can bring the official, sealed copy of their transcripts in-person to UTSA’s One Stop Enrollment Center during regular business hours.

Electronic Transcripts

UTSA prefers electronic high school transcripts sent via TREx and electronic college transcripts sent via SPEEDE. Official PDF transcripts must be sent from the institution directly to UTSA.

Official high school transcripts can also be requested by your high school counselor and sent through Naviance.

You can also send electronic transcripts through Parchment and E-Script PDF to apply@utsa.edu.

Paper Transcripts

Students can mail an official, sealed copy of their transcript to:

The University of Texas at San Antonio
Office of Undergraduate Admissions
One UTSA Circle
San Antonio, TX 78249-0616

Faxed, scanned or photocopied transcripts will not be accepted or acknowledged. Be sure to submit all required transcripts by the application deadline (not postmarked). You can also check your status when you receive your myUTSA ID to see what items are required to complete your admission file.

Your myUTSA ID (abc123) is your primary student ID at UTSA. You’ll need it to log into almost everything here including ASAP. To access ASAP, you’ll first need to activate your myUTSA ID.

Activating your myUTSA ID

After applying to UTSA, you should receive an email from myUTSAaccount@utsa.edu with a link and instructions to activate your myUTSA ID. Once activated, you’ll use your myUTSA ID and passphrase to log into ASAP.

I didn’t get an activation email

If you didn’t receive your activation email or need help, contact the One Stop Enrollment Center at 210-458-8000. After confirming your identity, they’ll be able to send you another activation email.

I forgot my password

If you need to reset your password/passphrase, visit the UTSA Passphrase Portal.

I activated myUTSA ID, but I can’t access ASAP

If you’re unable to access ASAP, click the Forgot/Reset Passphrase link on the ASAP page to reset your login information. If you can’t reset the passphrase (because you didn’t set up contact/reset information), contact One Stop Enrollment Center at 210-458-8000 for the link to be re-sent.

What is ASAP?

ASAP is your student portal that allows you to access most of your student information and academic records at UTSA.


Related Dates and Deadlines

All Deadlines »


Main Campus

Mon, Tues, Thurs, Fri


Downtown Campus

8:30am-12pm & 1pm-5pm
Closed from 12-1pm


Email Us



Visit Us

One Stop locations are currently closed due to to COVID-19. Reach us via chat or email.

Main Campus

JPL 1.01.04
One UTSA Circle
San Antonio, TX 78249

Downtown Campus

FS 2.400
501 W. Cesar Chavez Blvd.
San Antonio, TX 78207


What is one Stop?

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Need help submitting paperwork, want to request a transcript, or verification of enrollment? Our office is here to help!